The second-hand marketplace Users Express Frustration Regarding Sizing Updates

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The popular resale platform has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.

Digital Channels Reaction

Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification than originally posted because of the remapping.

The company said the revised method more closely matches similar services.

It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Updates

Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.

User Accounts

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Manual Updates

A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.

Service Background

The platform boasts over 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.